I tell them that this is not going to be the case and they continually tell me that it is a time thing and that after 24 hours the coins will be in my account, even though they never are. The last person told me that I needed to make a post here on these forums. I did and never even got a response. There is obviously something wrong with my account and support doesn't seem like they want to help me. They just keep telling me that my account is fine and yet I keep buying coins and not receiving them.
Is there any other way to get this figured out besides dealing with chat support? They are usually not helpful, and often times just lie to me to get me to be done chatting. When they did that they deleted ALL my progress.
So basically all the skins I had bought and earned were taken away from me. They left me with nothing. When I asked why this happened they told me I agreed to it, which I do not remember doing so and also they never proved to me that I did even though they said they had proof.
Either way that was 's of hours worth of grinding taken away from me not to mention all the money I had spent on the game on skins and Apex Packs at least dollars since the start of the game. I want to continue to support this game because it is one of my all time favorite games ever but things like this make me not want to.
In fact I wanted to buy the physical edition of the game to get the skins but with everything happening with my account I'm almost certain I would not receive the items and I am almost certain that support would just tell me there was nothing they could do. I even had to eat 30 dollars worth of Apex Coins that I bought through Best Buy that also did not come through. Support said I had to talk to Best Buy about it even though it showed that the coins went through but I never actually received them.
I am beyond frustrated and just want my account fixed and to be given the coins that I have purchased. Again I will keep you updated on what they say. I just got off chat with support and while they did give me my coins I purchased, they did not do anything to fix the actual problem that is going on. They once again tried to blame it on Sony. Which I proved wasn't the case. Like I have said before, I am able to purchase and get anything that isn't Apex Legends related. Anything and everything else works.
These are the things I have tried to purchase:. I click download and it flickers and nothing happens. For reference I have been able to get things that are for other games. Obviously this is something that is on the EA side of things. I just want someone to help me fix it and when I asked for support to have a specialist help me they continually told me there is nothing wrong with my account. If that were true then why would I be able to purchase everything else that isn't Apex Legends related and not be able to purchase the stuff that's Apex Legends related?
Please please please tell me there is a way for you to help me with this and actually get this looked at instead of just continually telling me my account is fine and that it is a Sony problem? I just want to spend money on this game and it is becoming very difficult. Should I just switch back to Fortnite? Was a persona transfer ever performed in the past on your account? I'm afraid there is not much we can do from our end and this will require the assistance of our Support staff so they can pull up your account.
June Funny how I've been waiting almost a week to get some form of a response. I bought the blood hound pack and I bought 2, coins. If you do not wish to enroll, choose Cancel and deselect the Paperless Statements and Letters checkbox. We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically.
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I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U. You can even join with larger groups of players to take down the galaxies most fearsome enemies. When the battle is over, meet up with your friends on the Fleet, where socializing is a galactic pastime.
Review the buy page for more details. Internet connection required to play. Code redemption is limited to one SWTOR account per serial code, which is non-transferable once used. After the 60 days of Prepaid Subscription Game Time ends, a paid subscription, valid and accepted payment method or paid game time card if available is required to continue access to full game subscription level access and benefits, including unlimited access to Operations, Flashpoints, Galactic Starfighter, PvP Warzones, and receipt of the monthly Cartel Coins.
Upon redemption, this Code will be redeemed for 60 consecutive Days of Game Time Subscription Access from the date of redemption and is valid only so long as the game is in service.
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